Delivery Information

Shipping Policy

Terms & Conditions: No other discount or promotion can be used against our packages. No package is available to use with Samuel. Please note that certain Stylists can not carry out all colour services. Each Package is to be used with one Stylist carrying out all services within the package. The vouchers that come with our packages are valid with the stylist who carries out your initial service only and subject to availability. No voucher can be redeemed against any other service other than the named service. No cash value can be exchanged for vouchers. Only the package holder can use the vouchers. This Package and any vouchers included in the package are not for resale. Packages cannot be purchased using discount vouchers. Always read your extra vouchers for expiry dates and terms. We can update our Terms at any time. Please tell us at the time of booking the package if it is a gift and the name on the booking will be different to the one claiming. Please note that we require at least 48 hours notice to cancel, Failing to do so will invalidate your vouchers or any refund.

Returns Policy

Refunds are offered within 5 days of your purchase prior to redeeming any services and also within 48hrs of any bookings made, by emailing your request to hello@samuelchapmansalon.com
Please note if you have booked your service at the salon we require 48 hours notice to cancel, Failing to do so will invalidate your voucher or any refund. Read more about voucher