Delivery Information

Shipping Policy

Our aim is to package and post orders within 24 hours of receipt. Our delivery costs cover standard nationwide delivery. Order online anytime or call us to speak to one of our team for more information.
SHIPPING AND DELIVERY
Delivery

Delivery time: 2 to 5 working days

Shipping cost: Flat rate £4.99

Right to Cancellation
All clients have a right to cancel their order for a full refund if the order has not already been shipped by Lotus clinic If a client decides they no longer want/need their order and it has already departed for its destination, returns will not be accepted unless there is a fault or error in the order.

Returns
Due to the nature of the products being distributed, we cannot under any circumstances accept the return of products that may have been tampered with.

Lotus clinic will try and get orders delivered to clients in the safest and timely manner available to us.

For returns and cancellation info please contact:
Lotus Clinic 0208 2018080 
943 finchley  road NW11 7PE London

Returns Policy

Due to the nature of the products being distributed, we cannot  accept the return of any skincare products as this would make it unsafe to re-sell to other customers.

If there is an issue with your order or the product is faulty, please notify us within 14 days by contacting the clinic on 02082018080 or info@lotusclinic.co.uk and our team will be sure to handle this promptly.