Delivery Information

Shipping Policy

We aim to package and post orders within 24 hours of receipt. Our delivery costs cover standard nationwide delivery. Order online anytime or call us to speak to one of our team for more information.

Returns Policy

Our policy: The Customer has a period of 30 clear days from date of reception to return the ordered products, at their own expense.  If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.  If you are not 100% satisfied with your purchase, you can return the product and get a refund. Any product you return must be in the same condition you received it and in the original packaging. If your return is approved we will initiate a refund to your credit card (or original method of payment). You will receive credit in a number of days, depending on your card issuer's policies. Late or missing refunds (if applicable). If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us.  We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

Shipping:  To return your product, simply drop into our salon or post your product to us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.