Delivery Information

Shipping Policy

Our store is pick up only

Returns Policy

We hope you are delighted with your purchase, however if for any reason you wish to return your purchase please see below our returns/refunds and exchange policy for items purchased directly from InspireAll.

If any retail product is found to be faulty, on proof of purchase and after inspection, we will exchange the item or provide a full refund. This does not affect your statutory rights.

If you are not 100% satisfied with your purchase, you can return the product and receive a refund or arrange an exchange for an item of the same value.  Items must be returned or exchange within 14 days of purchase to be eligible for a refund.

Please do not send your purchase back to the manufacturer.  Items can only be returned to the centre that they were purchased from.

To be eligible for a return, items must be: 

Unwashed, unworn, unused, and in original condition 
In the original packaging
Accompanied by proof of purchase (e.g., receipt or order confirmation)

Non-Returnable Items

Some items are exempt from being returned, including:

Perishable goods (e.g., food or flowers)
Spa retail products
Sale or clearance items (if marked as final sale)
Gift cards 

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed to your original payment method (For card transaction please allow up to 7–10 business days for the refund to be processed).
 
Version 1.0: May 2025